Key Account Manager

£50,000 - £55,000 + £15,000-£20,000 Bonus

Maidenhead (Office Based)

Are you an experienced Key Account Manager who enjoys building long-term partnerships rather than simply maintaining customer relationships?

Do you thrive on developing strategic accounts, increasing customer retention and identifying commercial growth opportunities with some of the UK's best-known organisations?

Our client is one of the UK's most respected commercial service providers, delivering specialist maintenance and compliance solutions to thousands of blue-chip customers across hospitality, healthcare, education, corporate workplaces and facilities management. With ambitious growth plans both in the UK and internationally, this is an excellent opportunity to join a business that genuinely invests in its people.

This is not a transactional sales role.

You'll inherit a portfolio of strategic customers where you'll become a trusted commercial partner, responsible for developing long-term account plans, improving customer satisfaction, increasing contract value and protecting high-value client relationships.

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• Manage a portfolio of national and strategic customer accounts.
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• Build executive-level relationships across multiple stakeholders.
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• Develop strategic account plans focused on long-term growth.
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• Drive customer retention and contract renewals.
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• Identify opportunities to expand existing services.
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• Work closely with Operations and Service teams to deliver exceptional customer experiences.
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• Present commercial proposals and negotiate contract renewals.
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• Analyse account performance and identify opportunities for continuous improvement.
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• Proven Key Account Management experience.
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• Experience managing large multi-site customers.
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• Strong commercial and financial awareness.
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• Excellent presentation and stakeholder management skills.
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• Experience within one or more of the following sectors:
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• Commercial Catering Equipment
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• Facilities Management
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• Building Services
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• Contract Catering
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• Foodservice
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• Workplace Services
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• Business Services
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• A consultative, relationship-led approach to sales.
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• £50,000-£55,000 basic salary.
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• £15,000-£20,000 bonus potential.
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• 28 days holiday + Bank Holidays.
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• Healthcare & wellbeing benefits.
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• Pension and Life Assurance.
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• Genuine career progression.
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• Join a growing international business with an excellent reputation.
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• Be part of a collaborative, customer-focused commercial team where your ideas are valued.
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