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Posted 21 July, 2026

Energy Claims Adjuster

Avencia Consulting
London, ENG, GB Full Time

Job Description

Are you an experienced Energy Claims professional looking to join a collaborative and highly respected global insurer?

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We're recruiting for an Energy Claims Adjuster to manage a varied portfolio of complex Energy claims, working across both lead and follow business. This is an excellent opportunity to join a technically strong team, handling claims from first notification through to settlement while working closely with underwriters, brokers, clients and external experts.

The Role\n

You'll be responsible for managing a portfolio of Energy claims across a range of classes, including:

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  • Upstream Energy
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  • Operational Power
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  • Renewables
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  • Downstream Energy
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You'll investigate coverage, determine liability, negotiate settlements, set appropriate reserves and ensure claims are managed efficiently within your authority. The role offers exposure to complex, high-value claims and international programmes, providing plenty of opportunity to further develop your technical expertise.

Key Responsibilities\n
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  • Manage a portfolio of Energy claims from first notification through to settlement.
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  • Review policy coverage and determine the insurer's response to claims.
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  • Investigate liability, negotiate settlements and pursue recovery opportunities where appropriate.
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  • Establish and maintain accurate claim reserves.
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  • Build strong relationships with brokers, clients, loss adjusters, solicitors, TPAs and other external stakeholders.
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  • Work closely with Underwriting, Risk Management and international servicing offices to deliver an excellent claims service.
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  • Maintain accurate claims records and ensure compliance with regulatory requirements.
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  • Support continuous improvement initiatives and contribute to the development of the wider claims function.
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  • Share technical knowledge and mentor colleagues where appropriate.
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About You\n

You'll have:

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  • Previous experience handling Energy claims within the London Market.
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  • Experience managing both lead and follow claims.
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  • Strong technical knowledge of Energy insurance coverage.
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  • A good understanding of London Market practices and systems (including CLASS/ECF).
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  • Excellent communication and stakeholder management skills.
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  • The confidence to negotiate complex claims and build strong broker and client relationships.
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  • Ideally, five or more years' relevant claims experience.
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What's on Offer\n
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  • Opportunity to work on technically challenging and complex Energy claims.
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  • Collaborative and supportive team environment.
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  • Exposure to international programmes and global stakeholders.
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  • Hybrid working and flexible working arrangements.
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  • Genuine opportunities for professional development and career progression.
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If you're an experienced Energy Claims professional looking for your next challenge, I'd be delighted to tell you more. Please apply directly or get in touch for a confidential conversation.