ITSM New Business Sales Consultant

ITSM New Business Sales ConsultantLocation: Hybrid – Watford (2 days per week in office)Type: Full-timeSalary: £60,000 – £80,000 + commission (OTE £120,000 – £150,000)

We’re looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling, international organisation.

This is a true hunter role—focused on winning new business, opening doors, and building a strong pipeline within the ITSM and MSP ecosystem. You’ll take a consultative approach to selling, helping organisations modernise and optimise their IT service operations through automation, integration, and smart service design.

If you thrive in a target-driven environment and enjoy owning the full sales cycle, this role offers significant earning potential and real impact.

New Business Development

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• Proactively generate and win new business across MSPs and enterprise organisations
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• Identify, engage, and influence key decision-makers in IT, Operations, and Service Management
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• Build and execute strategic prospecting plans using tools like HubSpot, Salesforce, and LinkedIn Sales Navigator
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• Develop a strong pipeline through outbound activity, networking, and targeted campaigns
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Consultative Solution Selling

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• Lead discovery sessions to uncover client challenges and opportunities
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• Position ITSM, integration, and automation solutions aligned to business outcomes
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• Deliver compelling demos, proposals, and workshops
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• Manage the full sales cycle from prospecting through to close and handover
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Deal & Pipeline Management

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• Navigate complex, multi-stakeholder sales environments
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• Maintain accurate forecasting and pipeline visibility
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• Consistently meet and exceed revenue targets
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Market Insight & Collaboration

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• Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice)
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• Feed market intelligence back into marketing, product, and leadership teams
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• Collaborate cross-functionally to support growth and customer success
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Essential:

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• Proven track record in new business (“hunter”) sales within ITSM, IT services, or MSP environments
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• Experience selling ITSM, automation, or integration solutions
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• Strong understanding of managed services and recurring revenue models
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• Ability to manage complex B2B sales cycles
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• Excellent communication and consultative selling skills
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• Highly self-motivated with a results-driven mindset
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Desirable:

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• Knowledge of ITSM frameworks (e.g. ITIL, SIAM)
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• Experience with integration or workflow automation platforms
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• Background selling into MSPs, enterprise IT teams, or via channel/resellers
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• Join a growing international business with strong market momentum
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• High-earning potential with uncapped commission structure
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• Work in a collaborative, forward-thinking environment
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• Opportunity to influence growth strategy and market expansion
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Additional Benefits:

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• 1-week onboarding and cultural immersion at HQ in Finland
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• Global presence across the UK, Europe, and the US
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• Strong focus on autonomy, progression, and professional development
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If you’re a driven new business sales professional with ITSM expertise and a passion for winning, we’d love to hear from you.