Credit Control Clerk

Overview

We are seeking a proactive and detail-oriented Credit Controller to join our finance team. This is an excellent opportunity for an intermediate-level professional looking to take ownership of a ledger and contribute to improving cash flow and reducing aged debt.

Key Responsibilities

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• Manage and maintain a portfolio of customer accounts
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• Proactively chase outstanding debt via phone, email, and written communication
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• Build and maintain strong relationships with customers to ensure timely payment
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• Allocate incoming payments accurately and reconcile customer accounts
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• Investigate and resolve invoice queries in a timely manner
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• Produce and review aged debt reports, highlighting high-risk accounts
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• Escalate problematic accounts and recommend appropriate action
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• Support month-end processes, including reporting and reconciliations
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• Work closely with sales and operational teams to resolve disputes
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• Maintain accurate records in line with company policies
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Key Requirements

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• Previous experience in a Credit Control role (2–4 years)
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• Strong communication and negotiation skills
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• Confident dealing with stakeholders at all levels
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• Good working knowledge of accounting systems (e.g. Sage, SAP, or similar)
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• Strong Excel skills (e.g. VLOOKUPs, pivot tables desirable)
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• Ability to work independently and manage workload effectively
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• High attention to detail and strong organisational skills
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Desirable Skills & Experience

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• Experience working with high-volume ledgers
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• Exposure to ERP systems
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• Experience in a fast-paced or commercial environment
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Personal Attributes

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• Proactive and results-driven
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• Resilient with a professional and persistent approach
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• Strong team player with a collaborative mindset
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• Ability to prioritise and meet deadlines
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