Account Manager - EdTech

Account Manager - Schools & MATs £40,000 - £50,000 + OTE London - Hybrid (4 day working week - 1-2 days in office) We are looking for a motivated, commercially minded and experienced Account Manager to manage and grow a portfolio of customer accounts across Schools and MAT's in the UK. You'll work cross functionally with teams such as Product, Marketing, Finance and Operations to deliver a strong customer experience and drive retention and growth. Key Responsibilities:\n

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• Manage customer relationships to drive retention, engagement and expansion across accounts
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• Build strong, trusted relationships with key stakeholders including c- suite and SLT
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• Develop a deep understanding of each customer's priorities, challenges and success criteria
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• Collaborate with internal teams to improve customer experience and outcomes
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• Share customer insights to support product and business strategy
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• Lead renewal conversations, including pricing, negotiation and terms
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• Monitor account performance, identifying risks and growth opportunities
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Requirements:\n

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• Experience in account management or customer success/ sales role
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• Strong tack record identifying upsell and cross selling opportunities
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• Knowledge of the K-12, early years education space
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• Strong communication skills, able to explain complex solutions clearly and foster long lasting relationships
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• Commercially aware with confidence in driving revenue outcomes
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• Organised and comfortable managing multiple priorities (CRM experience preferred)
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• Collaborative, proactive and results-focused
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Bonus:\n

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• Interest in education and improving outcomes
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• Previous teaching experience
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For more information please reach out to