Sales Support

Sales Support CoordinatorSalary: Up to £35,000 per annumLocation: Hemel HempsteadJob Type: Full-time

An exciting opportunity has arisen to join a well-established and expanding organisation as a Sales Support Coordinator. This position is perfect for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent support to both customers and internal teams.

Key Responsibilities:

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• Accurately process and input customer orders for both UK and international clients.
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• Support retail accounts with product range reviews and merchandising planning.
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• Prepare and maintain customer product setup documentation.
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• Assist with onboarding new customers and setting up online platforms.
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• Work closely with warehouse and distribution teams to ensure efficient order fulfilment.
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• Liaise with purchasing teams to monitor stock levels and availability.
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• Coordinate artwork and product-related requests with internal stakeholders.
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• Provide day-to-day sales administration and general team support.
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• Support Account Managers with reporting, client queries, and account management tasks.
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• Maintain accurate and up-to-date customer records.
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• Collaborate across departments to ensure a consistently high level of service.
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Skills & Experience:

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• Previous experience in sales support, sales administration, or customer service.
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• Exposure to online or digital retail environments is beneficial but not essential.
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• Strong organisational skills with excellent attention to detail.
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• A proactive, flexible, and adaptable approach to work.
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• Ability to manage multiple priorities effectively.
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• Strong communication skills and a collaborative team mindset.
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• Confident in building relationships across different teams.
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• Good IT proficiency, including Microsoft Office applications.
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Benefits:

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• Hybrid working
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• Supportive and collaborative working environment
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• Opportunities for career development and progression
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