Internal Sales Administrator

Imperial Recruitment are delighted to be working in partnership with Walker Filtration on a retained basis to recruit an Internal Sales Administrator.

This is an excellent opportunity to join a well-established and respected manufacturing business, supporting key customer accounts while delivering exceptional customer service in a fast-paced sales office environment.

The Role

As an Internal Sales Administrator, you will play a key role in managing customer accounts, processing sales orders, coordinating with internal departments, and ensuring customers receive a professional and efficient service from enquiry through to delivery.

Key Responsibilities

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• Processing customer orders and maintaining accurate records
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• Managing customer accounts using the CRM system
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• Liaising with planning, production and operations to meet delivery schedules
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• Handling customer enquiries and resolving issues promptly
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• Producing reports and monitoring customer order books
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• Updating customer pricing agreements and product lead times
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• Supporting continuous improvement projects within the sales office
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About You

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• Previous customer service or internal sales administration experience (minimum 2 years preferred)
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• Strong communication and organisational skills
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• Excellent attention to detail and ability to manage multiple priorities
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• Proficient in Microsoft Office, particularly Excel
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• A proactive, customer-focused approach with excellent relationship-building skills
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Company Benefits

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• Company Pension
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• Death in Service
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• Employee Assistance Programme, including trained Mental Health First Aiders and an on-demand GP service
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• Eye test vouchers and annual flu jab
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• Onsite gym membership for just £4 per month
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• Cycle to Work Scheme
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• Enhanced maternity and paternity support
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• Christmas Savings Club
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• Opportunities for professional growth and development
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• A vibrant and fully inclusive workplace culture
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If you're an organised and customer-focused administrator looking to join a leading manufacturing business, we'd love to hear from you. Apply today or contact Imperial Recruitment for a confidential discussion.