Administrator / Order Processor

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Order Processing / Administration Assistant
\n 📍 Location: Marchington
\n 💷 Pay Rate: £13.49 per hour
\n 🕒 Hours: 8:30am – 4:30pm, Monday to Friday

\n We are looking for a reliable and detail-oriented individual to join our team in an Order Processing / Administration role. This is a great opportunity for someone with strong organisational skills who enjoys working in a fast-paced operational environment and delivering excellent customer service.
\n Key Responsibilities

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• Accurately enter and process customer orders using the company’s order management system
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• Review order information to ensure completeness and product availability
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• Communicate with customers regarding order details, shipment dates, and any discrepancies
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• Coordinate with warehouse and logistics teams to schedule timely dispatches
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• Monitor order status and proactively resolve issues such as delays, backorders, or stock shortages
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• Maintain accurate records of orders, shipping documents, returns, and adjustments
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• Respond to internal and external enquiries regarding order progress and delivery updates
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• Ensure all orders comply with company procedures, customer requirements, and quality standards
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Skills & Experience\n

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• Previous experience in order processing, administration, or a similar operational role is desirable
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• Strong attention to detail and accuracy
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• Basic proficiency in Microsoft Excel and Outlook
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• Excellent written and verbal communication skills
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• Confidence using order management systems (training will be provided)
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• Strong organisational and time-management abilities with the capacity to multitask effectively
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What We’re Looking For\n

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• A customer-focused and professional approach
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• Reliable, punctual, and committed to high standards of work
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• Strong communication and problem-solving skills
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• Flexible attitude towards tasks and working hours
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• A responsible approach to health and safety compliance
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If you are organised, motivated, and enjoy working as part of a supportive team, we would love to hear from you.\n