Posted 21 July, 2026
Income Recovery Assistant
Kate+Co
Coventry, ENG, GB
Full Time
Job Description
We are recruiting for an Income Recovery Assistant to support a busy income team. This role is ideal for someone with administration, debt recovery, income collection, or housing experience.Key Responsibilities of the Income Recovery Assistant role:\n
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- Support debt recovery and arrears collection activities. \n
- Administer customer credit balances and direct debits. \n
- Maintain accurate records and case histories. \n
- Prepare court and recovery documentation. \n
- Produce reports and analyse data using Excel. \n
- Liaise with customers, councils, and external agencies. \n
- Support Housing Benefit and Universal Credit processes. \n
- Handle customer enquiries and provide administrative support. \n
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- Experience in administration, income recovery, debt collection, credit control, or housing. \n
- Strong Excel and Microsoft Office skills. \n
- Excellent communication and organisational skills. \n
- High attention to detail and ability to manage workloads effectively. \n
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- Coventry Area \n
- Full Time, Temporary \n
- £14.05 per hour \n
- Hybrid working available \n
- Friendly and supportive team \n
