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Posted 21 July, 2026

Income Recovery Assistant

Kate+Co
Coventry, ENG, GB Full Time

Job Description

We are recruiting for an Income Recovery Assistant to support a busy income team. This role is ideal for someone with administration, debt recovery, income collection, or housing experience.Key Responsibilities of the Income Recovery Assistant role:\n
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  • Support debt recovery and arrears collection activities.
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  • Administer customer credit balances and direct debits.
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  • Maintain accurate records and case histories.
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  • Prepare court and recovery documentation.
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  • Produce reports and analyse data using Excel.
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  • Liaise with customers, councils, and external agencies.
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  • Support Housing Benefit and Universal Credit processes.
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  • Handle customer enquiries and provide administrative support.
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Requirements of the Income Recovery Assistant Include:\n
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  • Experience in administration, income recovery, debt collection, credit control, or housing.
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  • Strong Excel and Microsoft Office skills.
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  • Excellent communication and organisational skills.
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  • High attention to detail and ability to manage workloads effectively.
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Key Information about the Income Recovery Assistant role Includes:\n
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  • Coventry Area
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  • Full Time, Temporary
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  • £14.05 per hour
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  • Hybrid working available
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  • Friendly and supportive team
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For more details on the role please contact or on . Apply now for this excellent temporary opportunity within a supportive team.