Fulfilment Manager

Fulfilment Manager £37,000–£45,000 + Excellent Benefits | Permanent | Maidstone - Kent4 days on, 4 days off / 1pm-10pm An exciting opportunity has arisen for an experienced Fulfilment Manager to join a rapidly growing ecommerce business operating from a modern, highly automated warehouse facility in Kent.This role will suit a hands-on operational leader with a strong background in warehouse, dispatch, or fulfilment management who thrives in fast-paced, high-volume environments.Key responsibilities include:• Managing and motivating large fulfilment and dispatch teams• Driving productivity, performance, and operational KPIs• Ensuring customer orders are dispatched accurately and on time• Leading daily operations across shift patterns and team handovers• Maintaining high standards of health & safety and warehouse compliance• Supporting process improvement and warehouse automation initiatives• Managing staffing, absences, payroll records, and performance reviews• Working closely with warehouse leadership to improve efficiency and service levelsThe successful candidate will have:• A minimum of 5 years’ experience within warehouse or fulfilment supervision/management• Experience working within fast-paced ecommerce or distribution environments• Strong people management and leadership skills• A proactive and highly organised approach• Experience managing KPIs, productivity, and operational targets• Excellent communication and problem-solving abilities• Knowledge of warehouse health & safety procedures and best practiceThis is an excellent opportunity to join a highly successful and expanding business offering strong long-term career progression, a collaborative culture, and an impressive employee benefits package.For further information or a confidential discussion, please get in touch directly.