Credit Controller

Our Client seeks a permanent Credit Controller to join their expanding team on a permanent basis. The Credit Controller will own and perform collections activity for this organisation having your own book portfolio to minimise debtor balances & exposure.

Duties of the Credit Controller include:

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• Daily credit control via telephone, letter and email in line with agreed collection cycle and whilst maintaining accurate activity records.
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• Produce daily arrears report and report to senior stakeholders on a daily basis.
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• Management of external debt collection agencies
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• Management of litigation cases as required.
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• Update customer records with direct debit mandates.
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• Process daily direct debit collections and cash allocation.
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• Manage customer queries and complaints in a timely and effective manner.
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• Produce monthly arrears report for Board reporting purposes.
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• Develop and maintain collection processes and procedures taking into account compliance requirements.
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• General lease administration of Own Book portfolio including activating and terminating proposals along with raising settlement quotes and invoices.
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• Assisting in both internal and external audit as required
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• Support the development of processes and procedures through pro-active, constructive challenge and feedback.
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• Close collaboration with other members of the Finance team and other departments to ensure key deliverables are achieved.
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Requirements for the Credit Controller include:

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• 3 Years+ previous credit control experience in a business-to-business environment.
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• Minimum GCSE English and Maths both grade B or above.
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• Strong systems skills including Microsoft Office
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• Conscientious and accurate with attention to detail along with a 'can do' attitude.
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• Strong verbal and written communication skills.
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• Well organised and able to prioritise and manage a varied workload in a dynamic organisation.
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• Strong time management skills.
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• Good team player with ability to engage at all levels.
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