Marketing & Communications Manager

Role: Marketing & Communications Manager – Dartford

Salary: £35k- £45k DOE

WorkingHours: 08:30am- 17:30pm Monday to Friday

Benefits:

\n
• Private medical
\n
• Bonus up to 10% based on company and personal performance
\n
• Holidays- 23 days + statutory increasing up to 25 days with service
\n
• Onsite parking
\n
• Electrical car charging points
\n

General overview:

The Marketing & Communications Manager will be responsible for maintaining and enhancing the external brand presence using customer-facing communications.

The role will ensure that all external communications, marketing collateral, website content, social media activity and customer-facing materials are professional, accurate, consistent and aligned with the brand.

Working closely with the Sales, Commercial and Product teams, the Marketing & Communications Manager will review, create and coordinate content that supports customer engagement, promotes our products and services, and strengthens our market presence.

Responsibilities:

Brand Management

\n
• Act as a guardian of the brand.
\n
• Ensure consistency across all external communications and materials.
\n
• Maintain brand templates and marketing assets.
\n
• Support the development of company branding initiatives where required.
\n

Marketing Collateral

Create, update and maintain customer-facing collateral including:

\n
• Brochures\n
  \n
  • Flyers
  \n
  • Product guides
  \n
  • Customer presentations
  \n
  • Exhibition materials
  \n
  • Promotional items
  \n
  • Technical literature
  \n
  • Ensure all materials are professionally presented, accurate and aligned with current branding guidelines.
  \n
\n

External Communications

\n
• Draft and coordinate external customer communications.
\n
• Support the preparation of customer announcements, newsletters and business updates.
\n
• Ensure all external communications reflect the brand and tone of voice.
\n
• Review communications produced by other departments to ensure consistency and quality.
\n

Social Media

\n
• Coordinate and maintain social media presence.
\n
• Create and schedule content across relevant platforms.
\n
• Promote company news, product launches, exhibitions and customer success stories.
\n
• Monitor engagement and recommend improvements to increase visibility.
\n

Website Management

\n
• Maintain and regularly update the website.
\n
• Monitor website performance and identify opportunities to improve user experience, ensuring all information is accurate, relevant and up to date.
\n
• Work with external website providers where required to implement improvements and updates.
\n
• Ensure new products, services and company updates are reflected on the website in a timely manner.
\n

Internal Support

\n
• Support the Sales and Commercial teams with customer-facing materials.
\n
• Assist with exhibitions, trade shows and industry events.
\n
• Liaise with suppliers, designers and marketing agencies where required.
\n
• Support company-wide communications projects as requested.
\n

Reporting

\n
• Monitor website traffic and social media engagement.
\n
• Produce simple monthly reports on marketing activity and performance.
\n
• Identify opportunities to improve customer engagement and brand visibility.
\n

The ideal candidate will have experience of:

\n
• Experience of working within a B2B marketing role, ideally within Electrical or distribution based industries
\n
• Managing website content and updates.
\n
• Producing professional marketing and communication materials.
\n
• Coordinating social media activity.
\n
• Working with external suppliers, designers or marketing agencies.
\n
• Reviewing and editing written communications.
\n
• Maintaining brand standards across multiple communication channels.
\n

It’s a bonus if you also have:

\n
• Experience within manufacturing, distribution, industrial or technical sectors.
\n
• Experience using Canva, Adobe Creative Suite or similar design software.
\n
• Understanding of SEO and website analytics.
\n