Operations Team Manager

Operations Team ManagerFull time – Permanent Salary - £55,000 - £60,000 plus bonusAre you an experienced operations leader ready to shape, inspire and develop a high performing team? We’re looking for a Operations Team Manager to lead a busy, skilled technical department and drive excellence across all areas of technical installations service delivery.The Opportunity In this role, you will oversee a multi-disciplinary technical function, ensuring the highest standards of service, accuracy and professionalism. You’ll work closely with senior stakeholders, champion best practice, and play a key part in continuously enhancing processes, systems and technical capabilities across the organisation. This is an ideal position for a confident people leader from a strong cross functional operations management background, who thrives on coaching large teams, improving consistency, and delivering outstanding results in a fast paced environment.Key Responsibilities\n

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• Lead, manage and develop a technical services team, ensuring alignment, collaboration and high performance.
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• Oversee day to day operations, setting clear standards and ensuring work is completed to exceptional quality.
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• Coach and mentor team members at all levels, fostering a culture of growth, ownership and accountability.
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• Drive continuous improvement, reviewing processes and implementing best practice across the department.
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• Collaborate with senior leaders to ensure technical standards, compliance and methodologies remain up to date.
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• Support the production of technical documentation, including specifications, reports, drawings and calculations.
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• Analyse departmental metrics and reporting data to support operational and strategic decision making.
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• Manage complex technical queries, providing guidance and escalation support where required.
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• Build positive working relationships with internal teams, ensuring smooth communication and problem resolution.
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About You You will be a strong strategic leader with a proven background in technical operations. You bring a calm, diplomatic and solution focused approach, with the ability to balance people leadership, process improvement and technical integrity.Essential Skills & Experience\n

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• Extensive experience leading and developing large technical, engineering field based installation teams.
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• Ideally having direct line management experience of 10-15 people and teams in excess of 30 people
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• Strong understanding of technical standards, systems or industry regulations relevant to your background.
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• Excellent communication and influencing skills, able to inspire confidence at all levels.
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• Highly organised with strong prioritisation abilities.
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• Emotionally intelligent, supportive and able to build trusted relationships.
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• Proactive mindset with strong problem solving and decision making ability.
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• A drive for continuous improvement and professional development.
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Why Join? You’ll be part of a supportive, collaborative environment that values expertise, encourages innovation and empowers leaders to make meaningful impact. This is a fantastic opportunity to shape the future of a technical department and grow your career within a progressive organisation.