Client Support Administrator

Wise May are looking for a Client Support Administrator to join a busy Accountancy business in the City, joining a friendly and supportive large team.

We require a bright, friendly, enthusiastic candidate to join this contemporary office. The candidate should be flexible and able to work under pressure to ensure the company delivers against its objectives in a timely manner.

Client Support Administrator duties include:

\n
• \n

  Assisting the team to drive and run the customer support and client care programmes

\n
• \n

  Sales and Marketing Administration for the team

\n
• \n

  General Administration including documentation, mailbox management and help desk assistance

\n
• \n

  Maintain and improve office systems

\n
• \n

  Meeting support

\n
• \n

  Organisation of webinars

\n
• \n

  Travel arrangements

\n
• \n

  Processing all client invoices

\n

Client Support Administrator skills required:

\n
• \n

  Previous experience providing good quality sales and client care support

\n
• \n

  Salesforce experience

\n
• \n

  Strong excel skills

\n
• \n

  Experience with some sort of customer services / client relationships etc

\n
• \n

  Able to follow basic instructions well.

\n
• \n

  Confidence to ask questions if additional clarity is required

\n
• \n

  Experience in a similar position

\n
• \n

  A willingness to learn and utilise new information quickly, including taking notes where required.

\n

Benefits:

\n
• \n

  22 days annual leave, plus bank holidays

\n
• \n

  Pension contribution

\n
• \n

  Free eye test and contribution towards glasses needed for computer use

\n
• \n

  Health Assessments

\n
• \n

  Hybrid working

\n