Administration Assistant

Administration Assistant

Twickenham Monday – Friday, 09:00 – 17:00 £25,000 – £30,000 per annum (depending on experience) Full-time | Office Based

Are you looking for a fantastic office-based administration opportunity?

Are you at the start of your career and eager to develop valuable business and customer service skills?

If you're organised, detail-oriented, and enjoy providing excellent customer service, we would love to hear from you.

My client is looking for a reliable and proactive Administrative Assistant to join their growing team. This is a varied role involving customer order processing, shipment coordination, document checking, and ensuring customers receive their orders accurately and on time. Full training will be provided, making this a great opportunity for someone looking to build a long-term career within administration.

What you'll be doing:

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• Handling incoming calls and emails from customers placing orders.
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• Processing customer orders accurately using the company order management system.
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• Confirming product availability, pricing, and delivery details.
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• Liaising with internal departments to ensure orders are fulfilled on time.
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• Responding to customer enquiries in a professional and friendly manner.
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• Maintaining accurate customer records and order information.
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• Supporting the wider team with administrative tasks, order confirmations, and reporting.
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• Assisting with documentation checks and shipment coordination.
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What we're looking for:

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• Excellent communication skills and a confident telephone manner.
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• Strong attention to detail and accuracy.
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• A positive, customer-focused attitude.
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• Excellent organisational skills and the ability to manage a busy workload.
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• Comfortable using computers and learning new software systems.
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• Previous experience within administration, customer service, or order processing would be advantageous but is not essential.
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What's on offer:

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• Full training and ongoing support.
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• Friendly, professional, and supportive working environment.
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• Excellent long-term career development opportunities.
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• Stable, full-time office-based position.
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Interested?

If you're looking to start or develop your career in administration and would like to join a supportive team, please apply to Vanessa today with your CV and a brief cover letter outlining your experience and interest in the role.