Facilities Administrator

Facilities Administrator (Remote) – 5 Month Fixed-Term Contract

Salary: £25,000 Pro RataLocation: Home-BasedHours: Monday–Friday | 9am–5pm or 9am–3pm (dependant on workload/ candidate's speed)

Are you an organised and personable administrator who enjoys helping others and making a difference? We are recruiting for a Facilities Administrator to join a supportive team on a 5-month fixed-term contract, with a strong possibility of extension.

Working remotely, you will play a key role in supporting residents across multiple sites, ensuring regular welfare contact is maintained and any concerns are escalated appropriately.

The Role

As a Facilities Administrator, you will be responsible for maintaining regular contact with residents, updating systems accurately and supporting the wider facilities team with administration and communication tasks.

Key duties will include:

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• Conducting scheduled wellbeing and welfare calls with residents.
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• Maintaining accurate records of all conversations and actions taken.
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• Following safeguarding processes when residents cannot be contacted.
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• Liaising with next of kin, hospitals or other relevant contacts when required.
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• Raising maintenance, housing, or welfare concerns with the appropriate team.
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• Updating internal databases and systems.
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• Supporting the wider facilities team with general administration duties.
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• Managing and prioritising workloads independently while working remotely.
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About You

We're looking for someone who is:

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• Experienced in administration, customer service or a similar office-based role.
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• Confident communicating with a wide range of people over the telephone.
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• Organised and detail-oriented, with strong record-keeping skills.
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• Comfortable using Microsoft Office, spreadsheets, Teams and internal systems.
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• A proactive problem solver with good judgement.
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• Self-motivated and able to work effectively from home.
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• Empathetic, professional, and customer-focused.
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What's on Offer?

£25,000 pro rata salary.

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• Flexible working hours (9am–5pm or 9am–3pm).
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• Home-based role.
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• Company laptop and work phone provided.
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• Supportive team environment.
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• Potential for contract extension and longer-term opportunities.
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Additional Information

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• Reliable home internet connection is essential.
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• Driving licence and access to a vehicle are essential due to if the role is extended this will be needed.
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• Interviews will be held via Microsoft Teams W/C 13/07/26
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• Start date preferred: 20th, or alternatively 27th if laptop and phone not ready by then.
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If you are a confident administrator who enjoys supporting people and working independently, we'd love to hear from you.

Apply today with your up-to-date CV attached or email it directly to