Operations Administrator

Operations Administrator | North Baddesley (SO52 9AE) | £13.03 per hour + Free Breakfast + Free Parking | Full-Time | 2–3 Month Temporary Contract

Are you an organised and detail-focused Operations Administrator with experience in e-commerce or customer-focused environments Do you enjoy working in a fast-paced business where accuracy, teamwork, and excellent service are key Workshop Recruitment is supporting a rapidly growing business, in the search for an Operations Administrator to join their team on a temporary basis. The successful Operations Administrator will play a vital role in supporting order fulfilment, shipping coordination, and customer service operations, ensuring customers receive an exceptional experience.

Key Responsibilities

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• Organise and coordinate bulk shipments
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• Process orders received through the online store
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• Arrange shipping for stock transfers
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• Process customer refunds accurately and efficiently
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• Support the Customer Service team with enquiries via ticketing system
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• Build and maintain strong relationships with customers and suppliers
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• Arrange product returns and exchanges
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• Follow established processes to ensure accuracy and efficiency
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Skills & Knowledge Required

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• Previous experience within e-commerce or a B2C environment
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• Experience using Excel or Google Sheets
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• Previous operations or administration experience
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• Strong organisational and time management skills
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• Ability to work accurately under pressure and to deadlines
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• Professional, confident, and customer-focused approach
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• Exceptional attention to detail
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Additional Information

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• Immediate start available
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• Temporary contract for 2–3 months
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• Excellent working environment
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• Free breakfast provided on-site
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• Free parking available
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