Inside Sales Executive

Inside Sales Executive

Location: Erith (relocating to Dartford by the end of the year)Salary: £32,000 - £35,000 + Excellent Bonus Scheme

Are you a confident sales professional who enjoys building relationships, converting opportunities into orders, and delivering outstanding customer service?

We're recruiting for a growing electrical distribution business that's part of a successful international group, offering excellent long-term career opportunities. You'll be joining a supportive, welcoming team where collaboration is valued and employees are encouraged to develop and succeed.

Why Join?

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• Quarterly bonus scheme
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• Additional monthly incentives (£150 - £250 is regularly achievable)
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• Genuine career progression within a growing international business
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• Comprehensive two-week induction and ongoing training
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• Friendly, supportive team with excellent staff retention
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• Pension scheme
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• Death in Service benefit
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• Discounted private healthcare
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• 23 days holiday plus bank holidays (with three days reserved for Christmas shutdown), increasing to 25 days after five years' service
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Responsibilities of an Inside Sales Executive:

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• Respond to customer enquiries via phone and email, providing product advice and commercial quotations.
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• Process customer quotations and proactively follow them through to conversion.
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• Manage and grow a portfolio of existing customer accounts.
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• Build strong relationships with customers to maximise sales opportunities.
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• Process customer orders accurately and efficiently.
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• Handle a high volume of quotations and enquiries in a fast-paced environment.
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• Identify upselling and cross-selling opportunities across products and services.
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• Carry out warm outbound calls to existing and lapsed customers while managing inbound enquiries.
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• Maintain accurate customer records using Salesforce CRM.
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Requirements of an Inside Sales Executive:

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• Previous experience in an internal sales, account management or sales support role.
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• A proven track record of converting quotations into sales.
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• Experience managing customer accounts and developing long-term relationships.
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• Experience within electrical distribution would be highly advantageous.
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• Strong communication skills with a professional and confident telephone manner.
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• Experience using CRM systems (Salesforce experience is desirable).
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• Good Microsoft Office skills.
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• Highly organised with the ability to manage multiple priorities.
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• A positive, energetic and enthusiastic personality with a genuine passion for sales.
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• Self-motivated with the ability to work both independently and as part of a collaborative team.
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