Account Handler

We are working with a national insurance broker who are seeking an SME Account Handler to join their team in Doncaster. This role focuses on supporting a portfolio of small to medium-sized commercial clients, providing day-to-day administration and ensuring clients' insurance arrangements are managed effectively.

The Role

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• Manage a portfolio of SME clients, acting as a consistent point of contact.
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• Process renewals, mid-term adjustments, and policy documentation accurately.
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• Respond to client and insurer queries in a timely and professional manner.
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• Support Account Executives with meetings, reports, and renewals.
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• Maintain accurate client records and ensure compliance with FCA requirements.
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• Contribute to a smooth workflow within the team, helping maintain service standards.
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Skills and Experience

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• Experience as an Account Handler or Client Executive within commercial insurance.
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• Knowledge of SME insurance products and broking processes.
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• Strong attention to detail and ability to manage multiple tasks efficiently.
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• Good communication skills and ability to liaise effectively with clients and colleagues.
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• Organised, reliable, and able to work to deadlines.
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• Cert CII or working towards (desirable).
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What's on Offer

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• Salary up to £35,000 plus benefits.
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• Hybrid / flexible working with Doncaster office base.
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• Stable role within a respected national broker.
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• Opportunity to manage your own SME client portfolio.
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• Support for professional development and long-term career progression.
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This role may suit someone currently working with small to medium-sized commercial clients who is looking for a stable position with clear responsibility for their own portfolio.

Apply in confidence to discuss this opportunity.