Maintenance Coordinator

Streetworks Permit Coordinator

Location: Merseyside (Office-based) Full-time 40 hours | Permanent | (8am to 5pm - 1 hour lunch)

About the Role

Our client is looking for a Streetworks Permit Coordinator to join their operations team. This is a key administrative position responsible for coordinating streetworks permits and ensuring compliance with relevant legislation and industry requirements.

You will act as a central point of contact for all office-based streetworks activities, supporting operational teams and liaising with local authorities and clients to ensure works are delivered efficiently and compliantly.

Key Responsibilities

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• Act as a focal point for all office-based streetworks activities, providing support and guidance across the business
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• Prepare and submit permit applications, including start, stop, and registration notices (R1)
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• Respond to highway authorities and client queries within required timescales to avoid fines and penalties
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• Manage permit modification requests, duration challenges, and other compliance-related communications
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• Run and review daily jeopardy and compliance reports (e.g. notices due, registrations due, works in progress)
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• Investigate and assist in responding to Fixed Penalty Notices (FPNs) and overrun charges
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• Update internal systems with accurate permit and project information
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• Liaise with local authorities, clients, and internal teams regarding streetworks activity
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• Support the wider compliance team with data and reporting requirements
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• Assist other business areas when required, including covering absences
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Skills & Experience

Essential:

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• Strong organisational skills with the ability to manage multiple priorities
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• Ability to work effectively in a fast-paced and changing environment
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• Excellent communication skills, both written and verbal
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• Strong attention to detail and time management skills
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• A proactive approach with the ability to adapt to change
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• Team-oriented mindset
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• Competent in Microsoft Office (Excel, Word, Outlook)
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Desirable:

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• Knowledge or experience of streetworks legislation (e.g. NRSWA / TMA)
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• Experience using streetworks systems such as Street Manager or Symology Aurora
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• Previous experience working within utilities, highways, or infrastructure environments
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What’s on Offer

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• Competitive salary (dependent on experience)
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• 20 days annual leave plus bank holidays
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• Opportunity to work within a supportive and growing team
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• Exposure to a fast-paced operational environment within the utilities sector
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