Customer Account Manager

Location: HullSalary: £40,000 per annum

A well-established and successful manufacturing company based in Hull is looking to recruit a Customer Account Manager to join its growing team.

This is an excellent opportunity for a customer-focused professional who enjoys building strong relationships, managing key accounts, and ensuring customers receive exceptional service from enquiry through to delivery.

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• Manage and develop relationships with existing customer accounts.
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• Act as the main point of contact for customer enquiries, orders, and ongoing support.
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• Coordinate with internal departments including production, planning, and logistics to ensure customer requirements are met.
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• Monitor order progress and provide customers with regular updates.
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• Identify opportunities to grow existing accounts and support business development activities.
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• Resolve customer issues promptly and professionally.
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• Maintain accurate customer records and prepare reports as required.
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• Previous experience in an Account Management, Customer Account Manager, or Customer Service role within manufacturing or a similar industry.
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• Excellent communication and relationship-building skills.
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• Strong organisational skills with the ability to manage multiple priorities.
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• Commercially aware with a proactive approach to customer satisfaction.
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• Confident using Microsoft Office and CRM/ERP systems.
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• A team player with a positive, customer-first attitude.
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If you're an experienced Customer Account Manager looking to join a respected manufacturing company where you can make a real impact, we'd love to hear from you. Apply today.