Senior Office Administrator - Bridgend

Xeinadin - Top 20 Accountancy Firm - UK & Ireland

Role: Senior Office Administrator

Location: Bridgend

Who Are We?

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy.

Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms.

Our regional offices of over 2500 colleagues operate in collaboratively, combining collective expertise to maximise potential.

About the Role:

Join our team as a Senior Office Administrator! This role combines administrative, organisational, and relationship management responsibilities. Ideal for a detail-oriented individual who thrives in a dynamic environment, you’ll play a key role in ensuring the smooth running of operations within a leading accountancy group.

Key Responsibilities:

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• Manage phone calls, ensuring professional and timely responses.
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• Chase clients for required books and records to meet deadlines.
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• Oversee scanning, filing, and organisation of documents.
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• Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines.
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• Finalise and distribute accounts and personal tax packs to clients for approval.
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• Assist the Hub Credit Controller in resolving debtor queries.
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• Process invoices, write-offs, and WIP adjustments.
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• Apply for HMRC and Companies House authentication codes.
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• Allocate disbursements to clients and manage payments over the phone.
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• Process and reconcile office petty cash and handle cheque payments.
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• Schedule client appointments and coordinate the safe return of books and records.
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• Maintain an inventory of IT equipment, including laptops, issued to team members.
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• Order office supplies and manage stationery stock.
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• Provide project support to the Area Practice Manager as required.
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Key Requirements:

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• Proven experience in administration and a fast-paced environment
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• Very high level of attention to detail and accuracy
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• Proficient with Microsoft Excel, Word, Outlook etc.
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• Excellent time management skills - handling multiple and varied deadlines concurrently
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• Must be able to meet administrative deadlines
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Additional Requirements:

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• Be able to work independently as well as part of a team
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• Organised, proactive, reliable and self-motivated
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• Confident communicator with personnel at all levels within the business, both written and verbal
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What We Offer:

Joining our team comes with a range of benefits, including:

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• A collaborative and supportive work environment.
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• Opportunities for professional development and career progression.
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• The chance to make a meaningful impact within a growing organisation.
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• Competitive salary, plus a benefits package
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Join Our Team:

Ready to take the next step in your career? Don't miss out – apply now and become a valued member of our team!