Account Manager

Account Manager

\n
• Contract: 15 month fixed term contract
\n
• Location: Bournemouth (Office-Based)
\n
• Salary: £25,000 + Uncapped Commission (£5 per confirmed contract)
\n

We are seeking an Account Manager to join our Retention & Upselling team. This role is ideal for a confident communicator with a passion for sales and customer engagement, offering the potential for long-term career development.

Day-to-day of the role:

\n
• Call existing customers on a daily basis.
\n
• Promote and upsell services such as Dry Mixed Recycling (DMR), Food Waste Collection, WEEE Waste, Confidential Waste, Feminine Hygiene & Washroom Services, and Carbon Offset Options.
\n
• Use tailored templates to deliver persuasive value propositions to increase customer satisfaction and lifetime value.
\n
• Follow up with undecided clients via calls, emails, or SMS to close deals.
\n
• Accurately record all interactions and outcomes in the CRM.
\n
• Attend weekly performance reviews and feedback sessions to enhance sales techniques.
\n
• Maintain high levels of professionalism and customer satisfaction throughout all interactions.
\n

Required Skills & Qualifications:

\n
• Proven experience in telesales or outbound calling.
\n
• Strong communication and persuasion skills, with the ability to handle objections and close deals.
\n
• Energetic, resilient, and target-driven personality.
\n
• Excellent time management and organisational skills.
\n

Desirable:

\n
• Knowledge of recycling or environmental services.
\n
• Experience in B2B sales.
\n
• Familiarity with upselling and cross-selling techniques.
\n

Benefits:

\n
• Competitive basic salary of £25,000 per annum.
\n
• Commission: £5 per confirmed contract – uncapped, providing significant earning potential.
\n
• Comprehensive training: Full induction and ongoing support.
\n

If this role is of interest, please APPLY TODAY or contact Charlotte in our Reed Bournemouth office