Office Manager

Office Manager

Gateshead | Full-Time | 37.5 Hours Per Week | Monday-Friday

Reed Business Support are delighted to be recruiting on behalf of a growing business based in Gateshead for an experienced Office Manager.

This is an exciting opportunity to join a business that is entering a key phase of growth and development. They are looking for an ambitious, proactive and highly organised individual who can take ownership of office operations, lead a small administration team and support the business as it continues to evolve.

This role requires more than a traditional administrator. The successful candidate will be a confident decision-maker, a strong communicator and someone who thrives in a fast-paced environment where adaptability and continuous improvement are key.

Key Responsibilities

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• Manage and support a small administration team
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• Oversee the day-to-day running of the office
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• Manage incoming communications and enquiries efficiently
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• Handle HR-related queries and support HR processes
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• Work closely with a newly appointed HR Advisor
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• Coordinate multiple communication workflows across the business
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• Maintain effective diary and schedule management
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• Ensure document control procedures are followed accurately
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• Support compliance requirements, including ISO standards
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• Identify and implement process improvements
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• Analyse issues and escalate where necessary
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• Build and maintain professional relationships with clients and stakeholders
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About You

The successful candidate will have:

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• Previous experience in an Office Manager, Senior Administrator or similar role
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• Experience managing or supervising a small team
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• Strong organisational and multitasking abilities
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• Excellent attention to detail and accuracy
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• Good technical and systems skills, ideally including HR systems
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• The ability to work independently and make decisions confidently
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• Strong communication and problem-solving skills
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• A proactive and solutions-focused approach
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Personal Attributes

The business is looking for someone who is:

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• Honest, hardworking and supportive
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• Ambitious and eager to develop professionally
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• Adaptable and comfortable working through change
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• Proactive rather than reactive
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• Confident representing the business externally
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• Focused, driven and committed to high standards
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• Passionate about continuous improvement
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What's On Offer?

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• Salary of £28,000 initially, rising to £30,000 after first 3 months
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• Opportunity to join a growing and evolving business
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• Varied and autonomous role with leadership responsibility
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• Supportive working environment
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• Genuine opportunity to influence processes and make an impact
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• Monday-Friday working pattern with no weekends
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Hours: 37.5 hours per week, Monday-Friday (core client hours 9:00am-5:00pm)

If you're an experienced Office Manager looking for your next challenge within a growing business, we'd love to hear from you.