Senior Administrator

Our client is seeking an experienced Senior Administrator to join a growing pensions team. This is an excellent opportunity for a technically strong pensions professional who is passionate about delivering exceptional client service while contributing to operational improvements and system development.

You will play a key role in managing complex pension cases, supporting colleagues, maintaining high standards of quality and compliance, and helping optimise pension administration systems and processes.

Key Responsibilities

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• Manage a broad range of SIPP administration activities
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• Process pension transactions accurately and within agreed service standards
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• Act as an escalation point for complex technical pension queries
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• Use pension administration systems effectively to support efficient day-to-day operations
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• Assist in developing process documentation, procedures and user guidance
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• Work collaboratively with operational and change teams to ensure system developments meet business needs
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• Assist with onboarding and training new team members
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• Ensure all work complies with FCA, HMRC and internal regulatory requirements
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• Maintain high standards of quality control and risk management
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• Support the investigation and resolution of operational issues and process improvements
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About you:

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• Experience in DT Imago system is essential
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• Experience in SIPP or pensions administration within financial services
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• A proactive problem solver
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• Experience using pension administration platforms
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• Excellent attention to detail and commitment to delivering high-quality client outcomes
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• Strong communication and stakeholder management skills
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• Experience supporting system testing, implementation or process enhancements is desired but not essential
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If this sounds like you, apply today!