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Posted 21 July, 2026

Order Fulfilment Manager

Reed
Harlow, ENG, GB Full Time

Job Description

Order Operations Manager

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£35,000 - £40,000 + Benefits | Immediate Opportunity

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Are you an experienced operations professional with a passion for leading people, improving processes and delivering outstanding customer service?

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We are looking for an Order Operations Manager to lead a small team responsible for the accurate and timely processing of customer and supplier orders.

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The Role

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  • Lead, coach and develop a team of 3
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  • Manage the full order lifecycle from order entry through to delivery
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  • Monitor KPIs and drive operational performance
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  • Identify process improvements and remove bottlenecks
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  • Work closely with Sales, Purchasing and Quality teams
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  • Act as the voice of the team, ensuring operational priorities are represented across the business
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About You

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  • Previous leadership or supervisory experience
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  • Background in order processing, sales operations, purchasing, supply chain or a similar function
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  • Strong customer focus and stakeholder management skills
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  • Experience improving processes and driving efficiencies
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  • Confident using KPIs and data to make decisions
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  • Highly organised with a proactive approach
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What's On Offer?

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  • £35,000 - £40,000 salary (negotiable)
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  • Profit-related bonus opportunity
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  • 23 days holiday
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  • Company pension
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  • Cycle to Work scheme
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  • Free onsite parking
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  • Monday-Thursday 8:30am-5:00pm, Friday 8:30am-4:00pm
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This is an excellent opportunity for a hands-on manager who enjoys developing people, improving performance and making a real impact within a growing business.

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Apply today to find out more.