Office Planner

Office Planner | Hinckley - 5 Days Onsite | £24,000 - £25,000 + Group Bonus

Are you a people-person with a knack for organisation and problem-solving?

We're looking for an Office Diary Planner to join our busy, high-energy account management team. You'll be the friendly voice our clients hear first, the problem-solver who keeps things running smoothly, and the planner who makes sure every client appointment is right on schedule!

Day to Day

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• Scheduling appointments for our clients with consultants
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• Handling service issues quickly, professionally, and with a focus on resolution
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• Rescheduling and managing diaries to keep everything on track
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• Investigating and updating client records with accuracy and care
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• Liaising with consultants, credit control, and other teams to keep clients happy
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• Answering inbound calls and emails, aiming for first-time resolution every time
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YOU?

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• A positive "can-do" attitude and a passion for helping people
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• Strong organisation and time-management skills
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• Confidence to work in a fast-paced, client-focused environment
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• Flexibility, resilience, and a great team spirit
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Want to get involved..

You'll be part of a dynamic, supportive team where every day is different. This is your chance to make a real impact on client experience, build strong relationships, and grow your career in an environment where your enthusiasm and problem-solving skills are valued.

If you love talking to people, staying organised, and being the go-to person for client solutions, we'd love to hear from you!

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INDHIN

The Portfolio Group are acting on behalf of our client in recruiting for this position.