Customer Services Temporary - 6 Months

Customer Service Advisor (Temporary – 6 Months)

Hybrid | Flexible Hours

We are currently recruiting for a Customer Service Advisor to join a busy, fast-paced support team on a 6-month temporary contract.

This is a great opportunity for someone who enjoys helping customers, solving problems, and working across multiple channels in a collaborative environment.

About the Role

You will be the first point of contact for customers, providing support and resolving queries through a variety of channels including phone, email, and webchat. The focus is on delivering a high-quality customer experience while handling enquiries efficiently and professionally.

Key Responsibilities

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• Supporting customers with account access, including login
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• Responding to inbound emails and webchat requests
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• Handling inbound and outbound calls in a contact centre environment
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• Managing a high volume of customer queries and ensuring timely resolution
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• Escalating more complex issues where required
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• Maintaining accurate records and following internal processes
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• Delivering a consistently high level of customer service across all interactions
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What We’re Looking For

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• Previous experience in customer service or contact centre roles
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• Excellent communication skills (written and verbal)
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• Comfortable working across multiple systems and communication channels
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• Strong problem-solving ability with good attention to detail
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• A positive, flexible approach and ability to work both independently and as part of a team
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What’s on Offer

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• 6-month temporary contract
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• Flexible working hours
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• Hybrid working model
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• Friendly and supportive team environment
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Please apply if you are available to start within the next 4 weeks.