E-Commerce Administrator

Lincolnshire | On-site | Growing Online Business

The Opportunity

A well-established and growing e-commerce business is looking to add to its operations team.

This is a key role at the centre of the business, managing the flow of online orders, keeping customers informed, and ensuring everything runs smoothly from order to delivery.

You will be joining a stable, well-run company with a strong reputation, where accuracy, organisation and reliability are valued.

If you enjoy structured, fast-paced work and take pride in getting things right, this is a solid opportunity to build a long-term career in e-commerce operations.

What You Will Be Doing

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• Managing and processing a high volume of online orders across multiple sales channels
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• Using Linnworks and internal systems to track orders, stock and fulfilment
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• Ensuring all orders are accurate, on time, and completed to a high standard
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• Handling customer queries by email and telephone, providing clear and professional updates
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• Resolving delivery, returns and order queries efficiently
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• Working closely with couriers, suppliers and internal teams to keep operations running smoothly
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• Maintaining high levels of data accuracy and system input
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• Supporting improvements to processes and day-to-day operations
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What We Are Looking For

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• Experience in e-commerce, order processing, customer service or a similar operations role
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• Strong organisation and attention to detail
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• Comfortable managing workload in a fast-paced, process-driven environment
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• Confident communicator across email and phone
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• Experience using Linnworks or a similar platform would be an advantage
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• A reliable and consistent approach to work
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The Person

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• Methodical and process-driven
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• Takes ownership and sees tasks through properly
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• Calm under pressure and able to prioritise
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• Positive, practical and team-focused
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• Takes pride in accuracy and doing things right first time
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Why Join

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• Established and financially stable business
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• Clear, structured role with defined responsibilities
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• Supportive team and working environment
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• Genuine opportunity to develop within e-commerce operations
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