Neighbourhoods Housing Officer - Launceston

Neighbourhood Housing Officer – Agency Contract Location: Launceston / North Cornwall Pay:£20.75 per hour Hours: 37 hours per week (Monday–Friday) Contract: Temporary until October 2026Are you an experienced Housing Officer looking for your next opportunity in social housing?We're recruiting for a Neighbourhood Housing Officer to manage a geographical patch across North Cornwall, delivering high-quality tenancy and neighbourhood management services while making a real difference to local communities.What you'll be doing:\n

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• Managing a patch of social housing properties and acting as the main point of contact for residents.
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• Delivering excellent tenancy and neighbourhood management services.
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• Conducting tenancy sign-ups, property viewings and tenancy visits.
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• Investigating and resolving tenancy breaches, including ASB and safeguarding concerns.
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• Monitoring estate standards and contractor performance to ensure high-quality neighbourhoods.
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• Building strong relationships with residents, colleagues and partner agencies.
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• Supporting resident engagement and community development initiatives.
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We're looking for someone with:\n

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• Experience in social housing, tenancy or neighbourhood management.
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• Strong knowledge of tenancy management and estate services.
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• Excellent communication and customer service skills.
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• The ability to manage a varied caseload and prioritise competing demands.
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• A proactive, organised and solutions-focused approach.
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• Full UK driving licence and access to a suitable vehicle (essential).
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Enhanced DBS check required.Interested?To apply or find out more, contact Carol Jones: Or send your CV today for immediate consideration.