Housing Adviser

Housing Adviser Main Purpose of Job To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice.

Housing Adviser To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individuals needs and circumstances.

Housing Adviser To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation.

Housing Adviser To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness.

To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome.

Key Areas of Responsibility To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service.

Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation

To provide advice and support to tenants affected by welfare reform.

The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services.

To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures.

To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation.

To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager