Scheduling Assistant

We are currently recruiting for a Scheduling Assistant to join a busy and fast-paced repairs team based in Rochester. This is a fantastic opportunity for someone with previous repairs scheduling experience who enjoys working in a customer-focused, high-volume environment.

The role:

You will be responsible for coordinating and scheduling repair works, ensuring operatives are deployed efficiently while delivering a high level of service to tenants and clients. You’ll act as a key point of contact, managing diaries, prioritising urgent jobs, and keeping all parties updated.

Key responsibilities include:

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• Scheduling responsive and planned repair works
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• Managing operatives’ diaries to ensure maximum efficiency
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• Liaising with tenants, contractors and internal teams
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• Handling incoming calls and updating systems accurately
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• Monitoring job progress and resolving scheduling issues
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We’re looking for someone who:

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• Has previous experience within repairs or maintenance scheduling
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• Is highly organised with excellent attention to detail
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• Communicates confidently with both customers and colleagues
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In return:

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• Competitive salary
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• Supportive team environment
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• Opportunity to develop within a well-established organisation
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If you have the relevant experience and are looking for your next opportunity, we’d love to hear from you.