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Posted 21 July, 2026

Import Coordinator

Freightserve
London, ENG, GB Full Time

Job Description

Freightserve recruitment are looking for a Import Coordinator to work a 4 days on 4 days off shift for a major Freight Forwarder based in the Heathrow area.

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Responsibilities:-

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  • Pre-Alerts
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  • Completing Import Customs entries
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  • Origin management
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  • Transport Deliveries
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  • Internal / external communication
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  • Liaising with Customers through Email and Telephone.
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  • Job costing and Invoicing
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  • Updating system
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  • Managing High Volume of import shipments
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  • Assist customer with their Supply Chain
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  • Managing Information Flow between Systems
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  • Manage Origin Offices
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Skills required:-

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  • Proactively action duties on a daily basis, supporting the team during times of absence or holidays.
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  • Customer Service
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  • Able to process different types of customs entries
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  • Accuracy
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  • Able to handle multiple customers & clearances each day
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  • Financial Awareness
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  • Able to work using their own initiative
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  • Manage customer issues and the ability to deal with minor issues, disputes, or complaints.
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  • Outstanding Customer Service
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Working hours are 4 days on 4 days off 7am - 7pm

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As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.