Freight pricing coordinator

Our client, a well-established and growing freight forwarding and logistics organisation, is seeking an experienced Export Pricing & Operations Specialist to join their team. This is an excellent opportunity for a commercially minded logistics professional with strong export operations knowledge across Air, Sea, and Road freight.

The successful candidate will play a pivotal role in managing complex export quotations, supporting operational delivery, and building strong relationships with clients and international partners. This position offers a blend of commercial and operational responsibilities, making it ideal for someone who enjoys working across multiple aspects of the supply chain.

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• Act as the primary point of contact for complex export pricing enquiries across Air, Sea, and Road freight services.
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• Collaborate with senior leadership to develop competitive pricing strategies for new business opportunities and global tenders.
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• Negotiate rates with carriers, agents, and third-party suppliers to maximise profitability while maintaining high service standards.
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• Maintain and manage tariff databases to ensure accurate and timely customer quotations.
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• Support the export team with the day-to-day coordination and execution of international shipments.
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• Oversee the end-to-end booking process, ensuring all shipment information is accurately entered into internal systems.
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• Monitor shipment progress and proactively resolve operational issues to ensure service excellence.
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• Ensure compliance with customer requirements, export regulations, and internal procedures.
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• Lead the onboarding of key customer accounts, ensuring operational procedures and service requirements are fully implemented.
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• Liaise with international agents, carriers, and logistics partners to coordinate door-to-door and cross-border freight movements.
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• Build and maintain strong client relationships, providing expert guidance on export regulations, routing options, and logistics solutions.
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• Deliver regular updates and exceptional service to key stakeholders.
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• Proven experience within a freight forwarding or export logistics environment.
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• Strong operational knowledge of Air, Sea, and Road export processes.
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• Commercially astute with the ability to identify opportunities to improve margins and support business growth.
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• Sound understanding of Incoterms 2020, customs procedures, and export documentation, including Bills of Lading and customs declarations.
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• Excellent negotiation, communication, and relationship-building skills.
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• Experience working with freight management systems such as CargoWise or similar.
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• Strong Microsoft Excel and general IT skills.
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• Ability to work effectively in a fast-paced, deadline-driven environment.
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