Business Support Administrator

Business Support Officer (Admin)

Business Support Officer (Admin) – Day ServicesLocation: John Billam Resource Centre, HA3 0PQPay Rate: £18.65 per hourHours: 8:30am – 4:30pm, Monday to FridayStart Date: Early AugustContract Type: Temporary/Agency

We are seeking an experienced Business Support Officer (Admin) to provide essential administrative support to our local authority's Day Services team. This is a fully site-based role, supporting the day-to-day operations of a busy social care service for adults.

This is an excellent opportunity for an organised and proactive administrator who has previous experience working within a social care environment, such as a care home, day service, supported living service, health and social care setting, or similar.

Key Responsibilities

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• Providing comprehensive administrative support to the Day Services team.
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• Managing telephone and email enquiries professionally and efficiently.
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• Maintaining accurate records, databases, and filing systems.
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• Supporting the coordination of appointments, meetings, and service activities.
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• Processing referrals, documentation, and service-user information.
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• Assisting with reporting, data entry, and general office administration.
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• Liaising with service users, families, care professionals, and external agencies.
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• Ensuring confidentiality and compliance with data protection requirements.
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Requirements

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• Previous administrative experience within a social care setting is essential (e.g. care home administrator, supported living administrator, day services administrator, or similar).
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• Strong organisational and time management skills.
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• Excellent communication and customer service skills.
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• Good working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
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• Ability to manage a varied workload and work effectively within a team.
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• Understanding of confidentiality and handling sensitive information.
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What We Offer

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• Competitive pay rate of £18.65 per hour.
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• Regular Monday to Friday working hours.
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• Opportunity to support an important frontline social care service.
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• Friendly and supportive working environment.
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Please note: Due to the nature of the role supporting Day Services, this position is 100% office-based/on-site at John Billam Resource Centre (HA3 0PQ).

To apply, please submit your CV outlining your relevant administrative experience within a social care setting.