Sales & Marketing Administrator

We are recruiting a Sales & Marketing Administrator to join a busy and growing team in Wetherby. You will work alongside a full time Sales & Marketing Assistant, supporting the management team, sales team, and day to day office operations.

This role offers a mix of administrative, sales, and marketing responsibilities, making it ideal for someone organised, proactive, and looking for variety in their workday.

Key Responsibilities:

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• Accurately process customer orders, raise invoices and credit notes, and liaise with clients to ensure timely payment.
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• Provide telephone and digital support to customers, guide them through ordering processes, and offer assistance as needed.
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• Monitor stock levels, coordinate with suppliers, and manage import/export logistics.
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• Organise travel and accommodation for staff and customers, support events and meetings, assist in the creation of marketing materials, maintain marketing resources, and support digital marketing campaigns.
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• Minute taking, diary management, database maintenance, expense reporting, proofreading documents, organising meetings, and general office duties.
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• Assist the sales team with email campaigns, lead generation, and administrative tasks.
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• Support various projects as required to meet business objectives.
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Qualifications & Skills:

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• Proficient in MS Office (Word, Excel, PowerPoint)
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• Strong customer service and communication skills
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• Highly organised, able to meet deadlines, and detail oriented
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• Experience with order management systems advantageous
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• Excellent time management and ability to prioritise multiple tasks
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Personal Qualities:

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• Trustworthy and able to work independently
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• Collaborative and communicative at all levels
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• Proactive, self-motivated, and solution-oriented
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• Empathetic, analytical, and takes ownership of tasks
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