Part time Out of Hours Business Travel Consultant

Out of Hours Business Travel Consultant

Remote | Part time

Our client is an award-winning travel management company looking for an experienced Out of Hours Business Travel Consultant to join their growing Corporate Travel team.

This is a fantastic opportunity for an experienced Business Travel Consultant who enjoys working independently, thrives in a fast-paced environment and takes pride in delivering exceptional customer service when clients need it most.

What will I be doing?

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• Managing business travel bookings outside normal office hours.
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• Booking and amending flights, hotels, rail, car hire and other travel arrangements.
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• Providing emergency assistance and support to business travellers and repatriation clients.
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• Working closely with the daytime team to ensure a seamless handover and exceptional customer service.
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• Resolving complex travel issues quickly and efficiently whilst maintaining a calm and professional approach.
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• Building strong relationships with clients and delivering an outstanding level of service at all times.
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What experience do I need?Previous experience as a Business Travel Consultant is essential.

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• Experience using a GDS is essential (Galileo, Amadeus or similar).
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• Excellent worldwide geography and airfare knowledge.
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• Strong problem-solving skills with the ability to remain calm under pressure.
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• Exceptional customer service and communication skills.
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• Able to work independently and make decisions with confidence.
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• Available to attend a minimum two-week training programme onsite in the South of England
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What else do I need to know?

This is a part-time remote position.Shifts include a combination of weekend hours (08:00-16:30 or 13:30-22:00) together with weekday evening shifts of 17:00-22:00.Weekend working is an essential requirement of the role.Once training has been completed, this role is fully remote.