Scheduler Service Desk Administrator

Scheduler Service Desk Administrator

£28-29000

Looking for an experienced office administrator who is confident on Excel and comfortable on the phone to lead a 2-person team responsible for scheduling service calls to field engineers UK-wide.

Duties

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• Scheduling installations and service calls to field engineers
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• Updating spreadsheets and reports
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• Communication with customers including reports and invoicing
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• Maintaining SLAs
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• General admin duties
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Applicants must have excellent knowledge of Excel, strong customer service and communication skills, live a reasonable distance from the Harlow office and be willing to undertake weekend out of hours support 1 in 6 (this can be done remotely).

Standard Hours Mon - Fri .