Customer Services Coordinator

Workwear Centre Coordinator (Part-Time)

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• Location: On-site in Chichester
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• Job Type: Part-Time, Temporary (4-week assignment with possible extension)
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• Hours: 20 hours per week, Monday to Friday, 10:00am – 2:00pm (flexibility available)
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• No previous experience needed
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We are seeking a proactive and customer-focused Workwear Centre Coordinator to support the day-to-day operations of our on-site Workwear Centre. This role is ideal for someone who is organised, enjoys working in a people-facing environment, and is committed to delivering outstanding service.

Day-to-day of the role:

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• Collect and distribute laundry across the site.
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• Liaise with the laundry provider to ensure service levels are maintained.
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• Carry out garment embroidery and application of sewn-on badges.
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• Process customer orders accurately and efficiently.
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• Resolve order queries and provide timely updates to customers.
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• Track orders and deliveries, notifying customers when garments arrive.
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• Process returns and maintain accurate records.
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• Act as the primary point of contact on-site for all workwear-related enquiries.
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• Deliver an excellent customer experience to all Workwear Centre visitors, in line with our Legendary Service ethos.
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• Maintain a clean, tidy, and organised work environment.
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• Use computer systems and Microsoft Office applications, including Excel and Outlook, to manage orders and communications.
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Required Skills & Qualifications:

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• Previous experience in a customer service, administration, retail, warehouse, or workwear environment is advantageous.
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• Strong communication and interpersonal skills.
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• Good organisational skills and attention to detail.
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• Ability to work independently and as part of a team.
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• Computer literate, with working knowledge of Microsoft Office applications, particularly Excel and Outlook.
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• Comfortable carrying out manual handling tasks associated with garment collection and distribution.
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Benefits:

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• Flexible working hours with the possibility of additional hours.
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• Opportunity to work in a dynamic, team-oriented environment.
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• Exposure to diverse aspects of the service industry.
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To apply for the Workwear Centre Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.