Caretaker - Housing Services [Manchester City council]

Caretaker (High-Rise)

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• Location: Housing Services, Neighbourhoods Directorate
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• Pay: £14.47
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• Job Type: Full-time
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We are seeking a dedicated Caretaker to provide top-notch caretaking, cleaning, security, and facilities management services across high-rise residential buildings. This role is crucial in maintaining safe, clean, and welcoming communal areas and facilities, acting as a key point of contact for residents, and ensuring compliance with health and safety standards.

Day-to-day of the role:

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• Cleaning and Building Maintenance: Maintain communal areas, buildings, and grounds to high standards. Conduct comprehensive cleaning and janitorial services, and carry out regular inspections to report any defects.
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• Health, Safety, and Security: Manage daily building safety, perform risk assessments, and ensure all compliance checks are completed. Act as a key holder and conduct fire safety inspections and other safety checks.
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• Repairs and Contractor Management: Report and monitor repair requests, liaise with contractors, and ensure maintenance works are completed timely and efficiently.
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• Resident Services: Provide responsive and professional service to residents, handle enquiries, and promote community engagement initiatives.
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• Estate and Environmental Management: Maintain waste disposal areas and support the upkeep of communal gardens and green spaces.
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• Administrative Responsibilities: Keep accurate records of repairs, inspections, and compliance activities using relevant systems.
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Required Skills & Qualifications:

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• Proven experience in cleaning, caretaking, facilities management, or estate services.
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• Strong understanding of health and safety responsibilities in a residential or public-facing environment.
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• Skilled in conducting inspections and identifying maintenance, security, or safety issues.
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• Excellent customer service and communication skills.
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• Proficient in maintaining accurate records and using basic IT systems.
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• Ability to work independently and manage a varied workload.
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• Full UK Driving Licence and access to a vehicle.
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Desirable:

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• Experience in housing or local government services.
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• Knowledge of fire safety procedures and building compliance requirements.
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• Experience working with contractors and residents in a residential environment.
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Core Behaviours:

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• Customer-focused and responsive.
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• Professional and accountable.
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• Committed to health, safety, and continuous improvement.
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• Collaborative and respectful.
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• Proactive in taking ownership and resolving issues.
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Benefits:

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• Competitive salary and benefits package.
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• Opportunities for professional development and training.
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• Supportive team environment.
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