Private Medical Receptionist

An exceptional opportunity has arisen for a polished and impeccably presented Private Medical Receptionist to join an independent private eye clinic on Harley Street, moments from Bond Street station.

This is far more than a traditional reception role. It is a position suited to an individual accustomed to operating within high-net-worth environments, where discretion, refinement and anticipatory service are second nature. The roles offers salary of up to £33k and it operates on Monday - Friday (8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm) basis with some overtime required at times to coordinate emergency appointments.

We are seeking a candidate from a high net worth, luxury-led background. Some previous office experience is essential, and candidates must also demonstrate a career history within one or more of the following environments:

·Five-star or ultra-luxury hotels

·Private members’ clubs

·Luxury fashion houses or flagship boutiques

·UHNW private household or private PA roles

·Any high-end concierge or bespoke client services

This role requires a naturally sophisticated communicator who understands the expectations of discerning clientele and is entirely comfortable interacting with high-profile individuals, consultants and private patients.

The clinic is renowned for delivering an exceptional, discreet and highly personalised service within an elegant, calming setting. Specialising in complex, blindness-related conditions, the practice also has a rapidly expanding medical trials division, further enhancing its reputation at the forefront of private ophthalmic care.

Private Medical Receptionist duties:

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• Act as the first point of contact for consultants and patients, delivering a seamless, concierge-style experience at every touchpoint
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• Coordinate emergency surgical procedures at short notice, confidently managing multiple consultant diaries and liaising with surgeons, ophthalmic technicians, nurses and anaesthetists
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• Provide refined, articulate and highly professional communication across all channels - in person, by telephone and via email
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• Manage up to consultant clinic diaries with precision and discretion
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• Process payments confidentially and respond to sensitive patient treatment enquiries
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• Oversee operational and administrative responsibilities including stock control, ordering of clinical supplies and coordination of maintenance services
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• Uphold immaculate standards of personal presentation, confidentiality and service excellence at all times
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Shifts: 8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm