Casualty Litigated Claims Handler

The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues, together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads.

\n
• Considering and responding to Applications for Pre-action disclosure
\n
• Handling matters in accordance with client SLA’s
\n
• Instructing Counsel/advocate
\n
• Reviewing evidence
\n
• Legal Research
\n
• Negotiations/ Drafting Payments into Court
\n
• Dealing with routine correspondence
\n
• Initial review and setting strategy for the management of the claim
\n
• Reviewing matters throughout
\n
• CRU
\n
• Dealing with disclosure
\n
• Reviewing evidence (including medical / personnel records)
\n
• Conducting investigations with Insured’s / obtaining witness statements
\n
• Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses
\n
• Instructing Counsel / Experts
\n
• Attending conferences and Trials with Counsel and note taking
\n
• Dealing with routine correspondence
\n
• Reviewing quantum
\n
• Drafting Tomlin Orders and Consent Orders
\n
• Draft Cost schedules
\n
• Dealing with general or straightforward queries
\n
• Telephone chasing activities
\n
• Filing out Allocation Questionnaires and witness summon
\n
• Ensuring compliance with the SRA Standards & Regulations.
\n

Working Hours:35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office - 1 day a week in office.

\n
• Self-confident with good telephone and communication skills with people at all levels inside and outside the business
\n
• An ability to organise and prioritise tasks using initiative
\n
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
\n
• An ability to maintain attention to detail when dealing with repetitive tasks
\n
• Good Literacy and IT skills
\n
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
\n
• Ability to work effectively within the Keoghs Shared Behaviour framework
\n
• Contributes actively to an environment in which colleagues work cooperatively with each other.
\n
• Ability to meet performance targets
\n
• Positive, confident and enthusiastic
\n
• Excellent listening, verbal and written communication skills
\n
• Good client care skills and evidence of working to client guidelines on a delegated basis
\n
• Ability to prioritise work, keep to deadlines and work under pressure
\n
• High level of analytical skills
\n
• Previous personal injury file handling experience
\n
• Legal Education- ILEX, LPC or equivalent work experience
\n
• Experience of handling a caseload of EL/PL files would be advantageous.
\n

\n
• Davies Incentive Plan
\n
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
\n
• Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
\n
• Simply Health Care Cash Plan
\n
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
\n
• Death in Service
\n
• Critical Illness Cover
\n
• PHI/Income Protection (Private health insurance)
\n
• Pension Contribution based 5% Employee / 3% Employer
\n
• Employee Resource Groups
\n
• Employee Volunteering Programme
\n
• Cycle to Work Scheme*
\n
• Tech Scheme*
\n
• Season Ticket Loan*
\n
• Gym Flex*
\n
• Access to Online Discount Sites
\n
• Discounted Gourmet Society Membership
\n
• Discounted Tickets for Merlin Attractions nationwide
\n
• Discounts at local retail outlets
\n

* after successfully completing probation