Resident Manager

Job Title: Resident Manager (Student Accomodation)Location: DurhamAssignment: Temporary ongoingHours: 37.5 hours Monday - Friday 7am - 7pm on a rota basis to be agreed on site Hourly Rate: £14.00Duties: \n

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• Scheduling maintenance tasks. Room inspections.
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• Dealing with student queries.
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• Key holding experience as may be required to be on site to take over from night porter. Able to work alone.
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• Accurately complete reports and administrative tasks maintaining customer data, ensuring the database is up to date
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• Maintaining the lettings database (CRM)
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• Reporting all Health & Safety issues to the General Manager to allow investigation and actions to be completed
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• Building and maintain close relationships with local business’s, key stakeholders and statutory bodies
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• Ensuring the building is always presented in a clean and tidy manner ( in line with H&S regulations)
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• Receiving and processing payments from residents and monitoring and chasing rent arrears
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• Ensuring all statutory testing is completed on time and recorded as appropriate, ensuring the property fully complies with all relevant legislation
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• Identifying new opportunities to add value to the site and services the site delivers
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• Assessing and organising a prompt completion of repairs using in-house staff and external contractors
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Please apply online if interested.