Posted 21 July, 2026
CRM System Administrator
Pure Resourcing Solutions
Norwich, ENG, GB
Full Time
Job Description
I am representing an established organisation who are seeking a hands-on CRM System Administrator to support operational needs within its Salesforce environment. This role is focused on ensuring the CRM remains a trusted, accurate source of truth for pipeline, contracts, and revenue data, while supporting business users and maintaining strong data governance. Key Responsibilities:\n
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- Day-to-day Salesforce administration, including users, permissions, and configuration \n
- Ongoing data hygiene: deduplication, clean-up of dormant/orphaned records, and maintaining data quality standards \n
- Management of picklists, record types, validation rules, and page layouts \n
- Supporting controlled changes and releases (e.g. sandbox to production) \n
- Maintaining a robust data quality framework across key CRM objects \n
- Assisting with reconciliation activities between CRM and finance systems \n
- Building and maintaining reports and dashboards (pipeline, bookings, revenue, renewals) \n
- Providing first-line user support, onboarding guidance, and basic documentation \n
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- Proven experience in Salesforce or a similar CRM system within a commercial environment \n
- Strong focus on data quality, governance, and reporting accuracy \n
- Confident working with Excel and data cleansing tasks \n
- Strong communication skills with a service-oriented mindset \n
- Understanding of B2B revenue processes (desirable) \n
- Salesforce Admin certification (ADM 201) advantageous \n
