Credit Control Team Leader

Credit Control Team Lead (12-Month FTC)

Cambridge (hybrid)

£45,000-£55,000 per annum

We are seeking an experienced Credit Team Lead to join a dynamic finance shared services environment on a 12-month fixed-term contract. This is an excellent opportunity for a finance professional with strong people leadership skills and a passion for delivering operational excellence within an Invoice-to-Cash function.

As the Credit Team Lead, you will play a critical role in driving service performance, developing team capability, strengthening stakeholder relationships, and embedding continuous improvement initiatives across the function.

What You'll Be Doing

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• Lead, coach and develop a high-performing Invoice-to-Cash team, setting clear goals and performance objectives.
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• Ensure excellent service delivery across regional stakeholders by managing workloads, priorities and team resources effectively.
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• Build strong relationships with internal customers and key stakeholders, proactively resolving issues and driving service improvements.
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• Support continuous improvement initiatives, helping embed best practice and identify process efficiencies.
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• Monitor KPIs and service levels, ensuring processes are standardised, documented and consistently delivered.
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• Maintain compliance with company policies, legal requirements and financial controls to minimise business risk.
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• Ensure the integrity and accuracy of financial records, escalating any areas of concern.
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• Oversee key activities including:\n
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  • Accounts receivable management
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  • Cash application
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  • Collections and dispute resolution
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  • Customer relationship management
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  • Intercompany and related-party invoicing and reporting [Aveva I2C Team Lead | Word]
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What We're Looking For

Essential Experience & Skills

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• Previous experience within an Invoice-to-Cash (I2C) environment.
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• Proven ability to lead and motivate a team.
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• Strong understanding of finance systems and business processes.
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• Excellent communication and stakeholder management skills.
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• Ability to work both strategically and at a detailed operational level.
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• Experience interpreting and managing operational and control risks.
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• Advanced MS Office skills, particularly Excel, alongside Oracle experience.
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• High levels of integrity and professionalism.
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Desirable

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• Experience leading teams within a shared services environment.
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• Additional language skills.
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• Accounting, Finance or Business Administration qualifications.
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Why Apply?

This role offers the opportunity to make a tangible impact within a growing finance organisation, leading a key function responsible for optimising cash flow, enhancing customer experience and driving operational efficiency. You'll be joining a collaborative team environment where continuous improvement and professional development are highly valued.

Interested? We'd love to hear from finance professionals with strong leadership experience and a passion for delivering best-in-class Invoice-to-Cash operations.

Sources

Add salary and benefits detailsInclude application deadlineExpand on desirable qualifications

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