Technical Sales Advisor

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• Location: Normanton
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• Job Type: Full-Time, Permanent
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• Salary: £28,000 - £30,000
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• Hours: Monday – Friday, 8:00am – 5:00pm
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Reed is recruiting on behalf of a leading UK distributor and manufacturer based in Normanton, our client is seeking a Technical Sales Support Advisor to provide expert advice and support to their customers.

Day-to-day of the role:

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• Handle customer enquiries in person, over the phone, and via email
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• Prepare and send customer quotations and follow up proactively to convert enquiries into sales
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• Provide product advice and recommendations to customers visiting the showroom
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• Process customer orders from quotation stage through to completion, ensuring a smooth transaction
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• Build and maintain strong relationships with both B2B and B2C customers
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• Offer technical product guidance on plant machinery, lawn and garden equipment, and related parts and accessories
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• Assist customers in identifying and selecting the correct technical parts and components
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• Maintain exemplary customer service throughout the full sales journey
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Required Skills & Qualifications:

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• Previous experience in a technical sales support role
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• Experience in identifying, sourcing, and advising customers on technical parts is advantageous
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• Excellent communication skills, with confidence in dealing with customers face-to-face and over the phone
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• Skilled in producing quotations and managing order processes
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• Commercially minded, with the ability to upsell and follow through on opportunities
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• Organised and proactive, capable of managing multiple customer enquiries effectively
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• Background in plant hire, machinery, construction equipment, agricultural, forestry, outdoor power equipment, or technical parts sales is highly desirable
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Benefits:

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• Competitive salary with a bonus scheme
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• Opportunities for professional growth and development within a leading company
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• Engaging and varied role offering daily interaction with a diverse customer base
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