Junior Sales Administrator

Right Now Group are currently recruiting for a Junior Sales Administrator to join a well-established logistics and freight forwarding business based in the Heathrow area. Our client is seeking a detail-oriented individual to support the sales team, ensuring customer enquiries, quotations, and sales administration activities are handled efficiently and professionally.

Position: Junior Sales AdministratorLocation: HeathrowHours: Monday - Friday, 09:00 - 17:30Salary: £24,000 - £28,000 per annum (dependent on experience)

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• Assist in generating and following up on sales leads to support business growth.
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• Respond promptly to customer enquiries via telephone, email, and other communication channels.
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• Prepare and issue quotations, proposals, and sales-related documentation.
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• Support the sales team with order processing and customer account management.
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• Build and maintain strong relationships with customers to encourage repeat business.
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• Understand customer requirements and recommend suitable services where appropriate.
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• Handle customer queries and escalate issues to the relevant department when necessary.
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• Maintain accurate customer records, orders, and sales activity within the CRM system.
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• Produce regular reports on sales activity, customer feedback, and market trends.
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• Assist with market research and identify potential opportunities for business development.
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• Provide general administrative support to the wider sales function.
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• Previous experience within a sales support, administration, customer service, or office-based role is advantageous.
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• Excellent communication and interpersonal skills.
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• Strong organisational skills with the ability to multitask and prioritise workload effectively.
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• Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint.
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• Experience using CRM systems would be beneficial.
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• Proactive and customer-focused approach.
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• Ability to work effectively within a fast-paced environment.
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• Strong attention to detail and accuracy.
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Please note: The successful candidate will be required to complete any necessary background checks as applicable.