Case Progression Manager - Children Services

The Case Progression Manager will oversee the effective management of casework processes within the not-for-profit sector, ensuring timely and accurate delivery of customer service objectives. This temporary position requires a detail-oriented professional with a strong focus on operational efficiency and compliance.

Client Details

The employer is a small-sized not-for-profit organisation dedicated to making a positive impact on the community. They provide essential services and support to their clients, based in the heart of Slough.

Description

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• Promote clarity of the Case Manager role across teams.
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• Track case progression, ensuring timeliness and risk mitigation.
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• Analyse data to identify trends and inform planning.
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• Provide accurate data for reporting and governance.
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• Deliver targeted training to improve practice and compliance.
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• Liaise between JLT, managers, and senior leadership.
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• Contribute to key meetings supporting oversight.
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• Escalate non-compliance with proceedings timescales.
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Profile

A successful Case Progression Manager should have:

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• Experience in case management or a related customer service role within the not-for-profit sector.
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• Qualification in social work and registered with Social Work England.
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• Good understanding of MS Office, especially Microsoft Word and Outlook.
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• High level of understanding of the care proceedings/ family justice system and experience of undertaking care proceedings.
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• Up to date with legislation, policies and procedures.
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• Experience of working with looked after children, including involvement in complex legal proceedings.
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• Excellent communication and interpersonal skills.
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Job Offer

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• An hourly rate of £23.00 to £29.00, depending on experience and qualifications.
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• Temporary position, offering flexibility in work arrangements.
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• An opportunity to contribute to meaningful work within the not-for-profit sector.
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If you are passionate about this and have the skills required for the Case Progression Manager role, we encourage you to apply today!