Travel Operations Executive

Our client is an award winning specialist tour operator based in North London. They are seeking a Travel Operations Executive to join their team. The role is remote and 5 days a week and comes with a salary of up to £30,000 dependent on experience.Travel Operations Executive responsibilities:

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• Support aftersales operations for the reservations team
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• Check bookings & documentation with complete accuracy
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• Manage amendments including changes, cancellations and additions
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• Handle client requests (seating, assistance, luggage etc.)
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• Liaise with suppliers to confirm all arrangements
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• Meet ticketing & payment deadlines
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• Maintain quality control across costings, spelling and grammar
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• Provide in resort support when required
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Travel Operations Executive skills required:

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• Travel industry experience (tour operator background ideal)
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• Strong organisational skills and ability to manage your own workload
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• High attention to detail
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• Excellent written & verbal communication
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• Exceptional customer service and a desire to exceed expectations
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Additional information:

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• Salary up to £30,000 dependent on experience
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• Fully remote
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• Monday-Friday (2 Saturdays per month on rotation with a day off in the week
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• 22 days holiday
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• Pension
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