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Posted 21 July, 2026

Senior Claims Adjuster

Claims Recruitment Services
London, ENG, GB Full Time

Job Description

We are recruiting for a Senior Claims Adjuster on behalf of a well-established and market-leading insurer.

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The successful candidate will be responsible for managing claims for all property classes (Open Market Property, Binders, & Utilities), as well as Political Violence & Terrorism and Accident & Health classes of business.

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Key Responsibilities

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  • Managing varied claims within a pre-determined authority level.
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  • Ensuring all claims within class are managed, progressed and resolved in a timely manner.
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  • Working closely with the Claims Manager and Head of Claims to provide resource and input to claims from all classes.
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  • Acting as both a referral point and role model for less experienced members of the team.
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  • Developing strong relationships with peers across the Market.
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  • Ensuring underwriters and other internal stakeholders are kept informed of valuable claims information.
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  • Working in conjunction with the Senior Claims Adjusters across other lines, sharing knowledge and skills where appropriate.
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Key Requirements

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  • Experience dealing with complex claims and a thorough knowledge of the specific business class in both Open Market Property and Property Binders.
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  • Knowledge of Utility Property, Political Violence & Terrorism and Accident & Health classes is desirable although not essential.
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  • Strong understanding of London Market claims systems (e.g. ECF).
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  • Confident when liaising, negotiating and mediating with internal and external stakeholders and clients.
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  • Excellent written and verbal communication and able to create and develop strong internal and external relationships.
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  • Be able to analyse and leverage data in order to provide meaningful insight
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  • Dip CII / ACII qualified or working towards Dip CII / ACII is desirable.
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